Our Story



Let me introduce myself.  My name is Joseph, and my wife Megan and I are just one of thousands of Monarch Owners who have fallen in love with San Jose Del Cabo and Cabo Azul Resort.  This resort holds very special memories for our family;  we adore the town of San Jose and the people that live here, we were married here in 2010, have met family here from around the world, and we meet new life-long friends here every year.  Like many other families, we work very hard for 50-weeks each year so that we can come to our 'second home' in sleepy San Jose for what we consider to be paradise in every aspect.


In December 2012, like many other Monarch Owners, we were curious to see how the 'transition' over to Diamond Resorts International was going, so the first thing we did when we got on-property was to schedule an owners up-date meeting.  Our experience working with the Monarch Sales Staff was a very positive one,  so we were optimistically looking forward to meeting the new team.  Unfortunately, this excitement and optimism was short-lived when we met the team from Diamond Resorts International.




Our goal with meeting the Diamond Resorts International Sales team was to learn more about the changes that were being made, get to know the new staff, and also to look at purchasing more points (did I mention we LOVE this place?).

The sales pitch started OK.  The sales lady was pleasant, very nice, and gave us a warm welcome.  We were told about all the many resorts that Diamond Resorts International has to offer, the different ways to use points, and it all sounded just fine.

We told the sales person we had no interest in other properties, and explained to them our goals of the meeting were to learn, and meet the new team.  They did a great job in the first 10 minutes selling us on the benefits of Diamond Resorts International Ownership, but that was short-lived.

The very next thing we were told was a series of bold-faced lies, such as:

1.  Monarch is a bankrupt Company that we will lose our Ownership Benefits (lie)

2.  Diamond Resorts International owns the entire resort, except building 5 and 7 (big lie)

3.  Monarch Owners will have zero availability at the resort in the future. (bigger lie)

4.  Stephen Cloobeck is an honest leader of Diamond Resorts International (biggest lie)

Diamond Resorts International told us that unless we spent $50,000 (started at $65,000) we would no longer be able to use the perks of ownership that we loved so much (reservation window, automatic up-grades, etc) and that if we didn't make this switch TODAY this offer would cost triple in the future. 

What is the truth?

1.  The development company of Monarch went into BK after losing financing from a large line of credit in 2009 and the front lobby was never finished.  The unfinished units were also never sold.  The company in BK has nothing to do with the entity that protects the rights of the owners of Monarch, and never will.

2.  Diamond Resorts International owns nothing more than the 'rights' to complete the resort (as mentioned above) and is also now the Property-Manager of Cabo Azul.  Diamond Resorts International does have the right to convert Monarch Owners, and they also have the option of taking all defaulted monarch Owners points, however it does NOT own a single inch of this property, and the truth is easy to find in public record.

(keep in mind that the biggest reason we FEARED losing our ownership was over the issue of WHO owned the property, which they told us lies)

3.  Monarch Owners will NEVER lose their ownership rights at this property because we already own it, and the Monarch HOA is solvent.  Like all owners we pay dues each quarter, and as long as we pay our dues we will have our rights as Monarch Owners, which can NEVER be taken away, no matter how many new Diamond Resorts International owners are converted or sold.  Yes, as people leave the HOA it will get smaller, but the supply/demand of available units will never be changed, never.

4.  Who is Super-Stephen Cloobeck?  Do yourself a favor and look on Google for Stephen J. Cloobeck and go to the 2nd and 3rd pages of the search results.  Steve-o (as we call him) has done an excellent job making himself appear to be legit, but under the surface its very clear that he is a liar, and wants nothing more than to capitalize on us as owners.

(C'mon...who DIDN'T see red flags when you saw this guy on TV?  We certainly did.)

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Diamond Resorts International used FEAR as their strategy to sell us on an up-grade of our Monarch Ownership, and it almost worked.  We love this place with all our hearts, and they used that against us at our weakest moment.

Why did I start this blog and write this on my 4th day of my vacation?  Because Diamond Resorts International could have sold us for $50,000 in more points.  We love Cabo Azul, and we wanted to spend more time here, and they knew that.

Instead of selling us more points and selling us on the BENEFITS they offer, they used FEAR and LIES to make the sale, which really upset my wife and me.

I want to make sure that other Owners of Monarch are aware that they DO NOT have to change their ownership.  

Furthermore, if the Monarch Owners stick together, we can ensure that Cabo Azul, and other Monarch Grand Vacation Resorts will be maintained for generations to come.  We want to pass this asset to our grandchildren someday, and we want this place to be a better place than we found it.

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What's the next step?  

1.  Please take the time to register for this blog on the right side margin.  We will never share your information, we will only keep you up-dated on topics important to Owners of Monarch.

2.  Please take a moment to call the Homeowners Association of Monarch and ask them how you can learn more about your Monarch Ownership.

3.  Attend the yearly Monarch HOA Meeting in March.  (details to be posted here soon)

4.  Tell other Monarch Owners about this website.  We want to open the lines of communication with as many owners as possible so that we can ensure the Cabo Azul property stays this way for generations to come.

5.  Leave a comment at the bottom and share your experience.  We want to hear from other owners and send your feedback to the HOA to make our ownership better every day!

226 comments:

  1. WOW! I want to thank you for this most important information, it is coming at a time when we were ready to just stop paying the dues and let it go against our good credit. We were also told the same things and they did use fear and the unknown to try and get us to upgrade which we vehemently said no we have already paid for our time share years ago and did not want to pay anymore. I sure hope this is on the up and up because it was very upsetting to us. I do not like the 2 increases on our dues, the first letter pretty much told us that their were owners who did not pay and so we felt penalized because we were paying our dues on time, and now we got hit with yet another increase. We have wanted to go to the Azul time share thank you for that information.

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    1. We just got back from Las Vegas where we stayed in our MGV timeshare, the Cancun. We attended the sales presentation to get our $100 "gift certificate" and got sucked into the transition to DRI. We have a few days to get out of this - (thankfully), but we also want to get out of MGV. We have fully paid our "ownership" but heard that if we stop paying our HOA dues, it will impact our credit score. How do we actually get out of the HOA dues - and our entire timeshare? Is there a legal (legitimate) way to sell it all and be done with it? We have 177 MGV points with Monarch. Thanks!

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    2. Thanks for the heads-up. We're going out April 6th. We've always had a great time at Cancun and everyone was super. This will be the first time going out with the Diamond people being there. If you find out a way to get out of this timeshare, please let me know!

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    3. I really want out of my timeshare. Very unhappy with the changes. I have a 72 point package for anyone interested. I will pay transfer fees. email: tredderlisa@aol.com

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    4. Hello, I'm interested in any points. Please email me at Girasol 113 @ Yahoo. Thank you Michelle

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    5. We got bullied into the "Sampler points" in June in Vegas. I tried to get out of them and they told me there is no "buyers remorse" in Vegas and there was no way to get out of it. Total scam artists.

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    6. We got bullied into the "Sampler points" in June in Vegas. I tried to get out of them and they told me there is no "buyers remorse" in Vegas and there was no way to get out of it. Total scam artists.

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    7. I have 133 points, and just had that DRI presentation saying MGV was bankrupt and so I should drop an absurd amount of money to join their "family." No. I want out. If you want the points, please make me an offer. valdemar1516 @yahoo.com

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    8. What are your quarterly fees? and what is the start time each year and what is you considered you home property?

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    9. I've been a member for several years and ready to move on - anyone interested in my 72 point plan - let me know - ...dubnation888@yahoo.com

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    10. Hi,
      My name is Amer. contact amerpervan@yahoo.com.
      Due to financial issues I want to get out of my timeshare. I had fun for last 6 years but need it gone.
      I have 133 points that can be used at any resort. Monthly payment is $170 and quarterly fees for HOA are $160. The remaining balance is ~$6900.00. If you take it over I will pay the transfer fee.
      I paid $14900.
      4 years of payments at $170.00 let to payoff and its all yours if you want it.

      My email is AMERPERVAN@YAHOO.COM. I live in LA California.

      Thank you.

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  2. Did not receive any communication or invoice. Don't know what the current dues are!!!! Only received late fee notice which goes up every 15 days. I called Diamond and got partial credit on late fee.
    Please do something about this and start acting like an honorable business. Cabo Azul is not the only beautiful resort in Los Cabos.
    Something is very wrong, have stayed there twice, hardly anyone there excepte people on promo trips. I visited the Cabo Azul site in February while staying at another resort and again there were very few people visable at the site. There were many many people at the resort we were staying at.
    What is going on.
    Niella Edone
    May 21, 2013

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  3. Hi, I'm an owner of a timeshare in Sedona, AZ with an organization named Premiere Vacation Club (ILX) and our property was sold to Diamond as well. We were given almost no information regarding the sale and started getting late notices in the mail and our yearly maintenance fee skyrocketed. We were about to lose the use of the unit that we were entitled to about 2 years ago so booked a unit through Diamond in Lake Tahoe. We went to the timeshare presentation and when they found out we were owners of a Premiere Vacation Club unit they tried the same sales pitch on us, threatening that if we didn't spend a bunch of money on upgrading to Diamond that we wouldn't have use of our unit, etc. We were able to get them to admit that if we didn't go with Diamond we would still be able to use our unit but we are still pretty much in the dark about how this whole thing works. Thanks very much for the information that you provided about your situation. I have been researching resort in San Juan del Cabo and saw that Diamond owns the Cabo Azul and then saw a website named sellmytimeshares.com where there was an ad to sell a unit at the Cabo Azul for $2595 but the owner was Monarch Grand Vacations!! So I found your blog. Do you think that if I were to purchase that unit that it would be under the Monarch Grand Vacations umbrella or the Diamond umbrella? Any help that you can provide would be appreciated.

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  4. I am a Monarch owner & even though I accepted the offer of DRI conversion I am still a Monarch owner. The "conversion" allows you to access all the DRI resorts & their affiliate resorts including Monarch resorts but it did not change my deeded points in Monarch. This means you pay the Monarch fees & the DRI fees as separate cost!! You can access addt'l resorts if a Monarch owner if you pay their access fee offered by Monarch for approx. $50.00 per quarter but still have all rights to your original resorts if you opt out. However you cannot access all the resorts for the extra fee only a select few. I purchased my DRI using a Sampler option which allowed me to too experience the DRI resorts & maintain the original first day incentives. I purchased during the period & was provided the incentives which included addt'l point value other than my deeded point conversion value & the 15000 Sampler points to be posted to my DRI account for the year of 2013. At the time I had used only 5600 & paid over $2000.00 for the Sampler & it was reinstated to the full 15000 point on purchase. All incentives were pretty much provided the most important was the addt'l points for the Monarch conversion BUT the 15000 points are lost in DRI limbo. I am fighting this now since Jan 2013 with solid proof including my online account info which supports my claim. As of today I am advised the points were awarded & transferred for use even though all evidence it to the opposite & their info does not come close to the numbers required as proof. So you are safe with Monarch & if you choose to buy into DRI document it all for support in court .. That said pls note other than the issue in limbo I have enjoyed the membership in spite of it all . Loved my Monarch & wish they were running the show.

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  5. Thank you creating this Monarch Grand Vacation Group. I am a long time owner of the Monarch Grand Vacation and I am a Platinum owner. Looking forward to get more information from this site regarding the Diamond Resort point conversion and to weigh the option to convert or not. Right now I have no clue whats going on and I am hoping to pickup some more information and my rights as a Monarch Grand Vacation owner.

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  6. Thank you creating this Monarch Grand Vacation Group. I am a long time owner of the Monarch Grand Vacation and I am a Platinum owner. Looking forward to get more information from this site regarding the Diamond Resort point conversion and to weigh the option to convert or not. Right now I have no clue whats going on and I am hoping to pickup some more information and my rights as a Monarch Grand Vacation owner.

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  7. We have been MGV owners for over 20 years. We were never given any updated infomation regarding Diamond Resorts purchasing MGV until last week when we attended an "informational meeting". We were encouraged to join "The Club Connection" since they offered more confidence in their resorts than MGV could provide. Sadly, with this change we have lost MGV's access to "Resort Time". Since DRI has a similar connection, this was one of their "selling" points they used in their presentation. We did sign a new contract with DRI; but, after reading your posting and serious discussions at home, we opted-out. Thank you so much!

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  8. We have been MGV owners for over 20 yrs. and have enjoyed the courteous treatment from their employees. We have stayed at two locations which are run by Diamond Resorts and have been treated well by their employees, that is except for the sales personnel. They present themselves in a very pleasant manner..However, their words are so threatening that at one time we were told to sell all of our MGV and another timeshare company's points to Diamond. "BEWARE of MGV and Wyndham because they are not going to honor your timeshare the way Diamond Resorts will...Diamond is a secure investment while the others are not !" After around two hours at one resort, we felt we had better at least buy the Sampler, just in case MGV goes totally under. Then at another Diamond Resort, we listened to another sales pitch that lasted at least six (6) hours while we considered one option, then said no...then further sales pitch that offered more from Diamond and threatened more on the possible losses...that happened again and again...(They were very hospitable during those 6 hrs...They offered bottled water,coffee, cookies, chips and popcorn. When I asked for a hamburger or something more sustainable...they just smiled and said that was all they had to offer.) We finally weakened and after all those hours of threats ..Guantanamo has nothing on Diamond Sales Dept. ..We signed away our timeshares and didn't sleep all night ! ! By the way they also stated we would not be allowed to use that particular resort for one year...As soon as we arrived home we checked with our MGV office and was informed that it still existed, and not a Diamond Resort company. Now I notice that all MGV reservations are going to be controlled in the Diamond Resort, Las Vegas office.
    DIAMOND RESORTS IS TRULY TO BE FEARED .!!!

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  9. Addendum to the other comment on the two sales / threats that ended in buying a Sampler , and on the second experience signing a contract to sell all....when we were advised that MGV still existed as before, we cancelled our contract immediately....THANK GOD we do not have that contract with Diamond Resort. ( I now cringe when I hear or see the word Diamond...That's how those six-hours sales pitch affected me.

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  10. Attention Monarch owners––just got off the phone with the reservations to learn that at Tahoe Seasons we can no longer book several days, at this present time only reservations for one week duration initiating on Friday are accepted. Only 2 months ago is able to schedule 3 day weekend at Tahoe Seasons, it's unclear as to why this has changed!
    And, if you're going to the reservation site Tahoe seasons is no longer listed!

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  11. We just came back from Cabo Azul and attended an owner's meeting that put a damper on the whole trip. We pretty much got the same feedback from the Diamond representative that Joseph and Megan did. We were told that Diamond bought out the assets of a bankrupt Monarch, but not their liabilities. They told us that as they are selling the remaining shares of Cabo Azul (predicted to happen in the next two years), making it very unlikely that we will ever be able to book there again because Diamond Cabo Azul point owners are prioritized with 13 months to book, followed by non Cabo Azul Diamond owners and then Monarch owners. This of course could be remedied if we were to buy more points from Diamond and become Diamond members. Otherwise, we can stay Monarch owners and use the remaining 8 Monarch facilities. However, we also were told Diamond was investing in some of the Monarch resorts, like the Cancun, and they couldn't ensure that the same wouldn't happen to those.

    Then, they went into the negotiations that Monarch made on behalf of its owners offering an A and B package. They told us the A package expired in June 2013 so they didn't even need to discuss that. We were told that for a mere $64,000 we could buy into Diamond and continue to use Cabo Azul because we will have converted from Monarch to Diamond. We had until 12/31/13 to take this offer or lose the deal, per negotiations. It took 2.5 hours to discuss the news of our Monarch transitions/losses and the B package option. We hadn't bought in yet, so at this point, the manager came at us with a clause he found in the Monarch negotiations stating that since we had not been to an owners meeting since their buy-out, they had to offer us the A package. The A package was the same points at a cheaper price BUT we had to do it then and there. My husband asked for a little bit of time to talk privately and decide because they had given us so much information to absorb. Manager said he couldn't give us any time, it had to be decided now. As he said this, he put a contract on the table saying if we didn't want the A package offer all we had to do was sign that paper, which essentially left us with the much more expensive B package as an option. When my husband told him that getting us to sign away that cheaper offer must be their plan since they won't even give us a minute to talk it over, the manager said he was fine with us declining their offer and showed us again where to sign. We got up to leave at this point, and the salesperson told us we couldn't leave until someone came to talk to us about our experience at this meeting. He then proceeded to tell us we could have an hour or so to go back to the room if we wanted to consider either offer, his manager just misunderstood. There was no misunderstanding. Clearly, they know everything about you that they possibly can before one of those meetings so they can have the upper hand. They knew we hadn't attended a meeting and knew they had to make that cheaper offer. They just tried to do it in what seemed to me to be a very underhanded way. Needless to say, we are reluctant to buy into Diamond if this is how they operate. We shared some concerns we had with the wedding coordinators and the salesperson and his manager told us they were very concerned with the customer service we received. They were going to pass on their concerns and we would be hearing from someone, likely that afternoon. Wednesday will be a week, wonder if that is what they meant by soon. Our experienced almost mirrored some of the others who have posted. I'm not sure where we will go from here but it certainly won't be the road of becoming a Diamond owner. If anyone knows of action being taken on behalf of Monarch owners, I would be interested in hearing about it.

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    1. Hi - I just found out about this site and found your comment. I am interested in anyone who is taking action against Diamond. They pulled many of the same things as written in the comments I've read. I am currently in a fight with corporate on the issue of Escape Time(one reason I bought Monarch). If I would have bought in to their resort I would have lost "Escape Time". The fight now is that I used to book Escape Time a lot and when there was no availability I was put on a wait list and was called when something opened up. More times than not I received phone calls and got it. Now they they that it doesn't exist. Only Diamond get to to this. I have proof which they agreed to that stated otherwise, but the fight goes on. They also wanted to take away the 24 hour cancellation and made it 72 hours and are trying to change that as well. If you have heard of any Monarch owners coming together to go after Diamond I'd like to join. Diamond is unethical and shows "Bad Faith". Look forward to hearing back.

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  12. We own our points and would like to just transfer owner ship to someone...my husband has bad health and we are not able to justify the quarterly dues...would someone want our time share for the cost of the transfer...$100.00. we own.338 points...I tried to give it back to the company and of course they are not interested in it...

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    1. Yes, we will take those points. What is your email address that I can contact you at?

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    2. cheriward@sbcglobal.net

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    3. Mavrik are you interested in 155 free points?

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    4. I am interested DB. Email me jayr@jayraguda.com

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    5. what happens with the HOA dues? If you "sell" or give away your points, what do you do about the dues? The new buyer take over those dues too?

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    6. My wife and I love staying at the Cancun but we don't like Diamond Resorts. Much bad blood there. Anyways, we have 299 points. We fully paid our costs for buying the timeshare but I want nothing to do with DRI. I notified them via their website that they never removed our "Club" fees from 2013 and are showing them past due (we paid just the maintenance fees.) I also told them about their agent threatening us after I said I didn't want to be part of it anymore and they can have it back. Of course he was pissed because he didn't get the sales commission of the $60,000+ sale he was trying to push on us. Threatened to sue us for everything. And people wonder why people shoot other people.... maybe its because they act like that. Never heard back from them until I get a late fee notice... now it still shows the 1st qtr fees and the "CLUB" fees from last year and a $46.68 late fee. Anybody want these 299 points? You take care of whatever fees they want but your still getting a lot of points for a little money (if you actually use them.)

      John (email me at killthespammers@juno.com)

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    7. Maverick are interested in 155 points? Please reply to this comment and I will get in touch with you.

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    8. I have 133 points and would like to give my ownership away. Is anyone interested. Please contact me (Paul) at
      741north@gmail.com

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    9. We have a very small amount of points...only 60. We did it as a starter pkg with Monarch. Free. Please contact me at dc1892@ verizon.net

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    10. We have 133 points we want to give away for FREE. All dues paid… timeshare is fully paid for and we will even pay the transfer fees. Please email: rbsmixing@yahoo.com if interested.

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    11. I would like to give away my 399 point to any one. I owned it over 25 years. I am not using it now. Fully paid and dues are paid up to date. I will pay transfer fee also. please contact me at mikko.henson@gmail.com

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    12. I am interested in any free points with monarch. I own a small amount and hope to add more without buying from diamond as I am too not happy with their business ethics. Thanks
      Nangelic81@msn.com

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    13. FREE 111 points (Current period 6-1-15 through 5-31-17) We'll pay $250 transfer fee plus one quarter MGV assessment dues. If interested please email whitneyduenez@gmail.com

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  13. Thanks for this forum. I am a Monarche owner and just as everyone's story I got scared with diamond resorts tactics and I dont want to be part of that ownership. I am also willing to give back my 83 points to monarche for free and I am wiling to pay for the transfer.

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  14. I am 6 months behind on making payments for my MGV, does anyone want to buy 60 points? what will happen if I just let it go?

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  15. Thanks for the wonderful site. I called the cancellation number but it went to Diamond, I hung up, don't want to go through a sales spin cycle. What are the options we as paid off owners have in terms of getting something out of our points? Any class action lawsuit link we can sign up? If all else fails, at the minimum, cancel our membership fees as I don't see Diamond ever honoring our property. I wish I was informed earlier of this transition, I never receive anything. Please contact me if you have any info that's helpful. whosjohnny@gmail.com Thank you. -John

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  16. I own 111 points and 266 points and I am willing to pay the transfer fee if someone is interested in taking them. All maintenance fees are up to date.

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    1. I would be interested in the points. What are the details (fee etc)? Do they change? What is involved? We are a little concerned with the change as we have received very little information. Please contact me.

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    2. I will have to verify, but I believe the total quarterly dies for both groups of points is about $400. I have owned the points for 5 years and have used them many times including since the Diamond takeover. We are looking for a home to purchase in Cabo and therefore don't need the points any longer. Let me know if you are still interested.

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    3. I have 111 points, do you take it?

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  17. I just tried to book a weekend at Tahoe Seasons Resort, but it wouldn't let me book anything for less than a week's stay. I called Diamond Resorts and the operator just acted like it was out of their control. But obviously somebody changed the policy. Does anyone know any of the original Monarch board members?

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  18. Anyone interested in 155 points for free. Deed is clear and dues current.

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  19. I am, please contact me. ack_tam@yahoo.com

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  20. Anyone else interested in my 155 points, clear dead and current dues. Contact me: bettyboop_92126@yahoo.com

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  21. I have owned since 2003 and had only used the exchange service until Cabo Azul was built. I only have 111 points and have found that this allows me a Sunday through Friday stay with points left over. I'm trying to book online with the Diamond Resort reservation, however, they clearly must have a different point system.
    I've called twice, however, after waiting onhold for about 1/2 an hour each time, I gave up. I also left my number and emailed for help... I have not heard back. With Monarch, I always got a live person and within minutes my reservation was complete. Can anyone tellme how the points will convert? I have no intention of buying more points, and do not want higher quarterly dues. My thought is to just stop paying and get out of this altogether.

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    1. I am in the same boat. Looks like Diamond Resort is oen of the worst time share company out there. They jack up maintenace fee while not allowing people to reserve place. Monarch owners should sue this evil practice.

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    2. it's 6660 points- multiply it by 60.reserve online, its so much easier.

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    3. I find the on line reservation procedure is a God send. I have 111 points which converts to 6660 points.

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  22. My wife and I owe 202 (according to DRI it's worth about 6500 Diamond points) If anyone is interested in taking the balance. I don't mind selling it. alex_rey42 @ yahoo.com

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  23. We just visited Las Vegas jan 2014 after so many years. When we arrived (after a 5 hour flight delay and with a 6 year old) we were so exhausted and the lady who checked us in was very nice. She asked if we wanted to go to a meeting just to update us re the transition to Diamond. At first, we said no, but she was insistent and offered us the usual perks. we finally said yes because we want to hear about the 'updates' anyway and who would say 'no' to a gift card and a free 2 night stay? During the 'meeting", Nancy- the lady who met up with us was nice enough but as soon as we sat down, she started saying that the court has mandated them that they need Monarch owners to convert to Diamond AND in order to do that we are REQUIRED to buy points from Diamond. Oh no, we can't just convert, we need to pay up to buy diamond points too. We told the lady we are not interested, we just want to convert to diamond if that's possible and not pay anything. NO CAN DO- she said. We told her we can't afford it when she showed us a $64000 loan. We kept our ground and she finally offered us a n 11,000 loan for 2500 points. We still said no and she finally said to stop paying Monarch (we have 6660 points ) we owe 6000 and get the new loan from Diamond for 11,000 for 2500 points! we were so confused coz she is telling us that we only have 3330 points from Monarch which is NOT true!!! I initially got an email from Monarch that stated I have 6660. She is intentionally giving us the wrong information, bullied us during the whole "meeting" , scared us with court mandates that she couldn't provide us a copy of- we are supposed to take her word for it -and when we told her we thought this is about updates, she said well this is a business meeting and didn't we get perks for coming here? what???!!!Whenever we ask her questions, she just said , "I already told u that!" so irritably eventhough she keeps on telling us to ask her questions!!!!we walked away, so confused but didn't give in. When we found ur website, we are so relieved that we didn't convert to Diamond. Next time, no more updates for us. That was an exhausting 3 hours!! Thank you very much!

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    1. that's how diamond is buying out monarch owners points, and crediting ( trading ) them towards diamond points..so in fact, diamond owns those monarch points and eventually they will own most of the association. I am curious how many points they own by now. they are renting out their monarch points on travel sites. something that I was told is not allowed. very disturbing

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  24. My wife and I are willing to walk away from our Monarch points as well. One of the selling points for us was the ability to book rooms and pay cash. Well we have been informed that isn't possible anymore.

    Next we wanted to book a room at Cancun for a hockey tournament we attend every year, but it is IMPOSSIBLE to get a hold of someone from Monarch. Today I sat on hold waiting for 68 minutes before I finally hung up! My wife later on today spent 81 minutes on hold waiting to talk to someone at Monarch before she hung up.

    I called the DRI number and they tell me they can't book anything and referred us back to Monarch unless we wanted to go through II. NO! I want to stay at Cancun not some random other property held by DRI and then pay a convenience fee!

    Willing to give away our Monarch points as well, just take over the HOA and the transfer fee!

    Randy
    mrrsquared79@gmail.com

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    1. I always book on line through the Diamond Resorts page. It's easier and no hassle (yet).

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    2. Thank You Mr. Clooback!

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  25. I've never experienced this situation before - is it common to find that a resort has rooms available for a fee, but not for points? I always thought that if a room was available, an owner could get it for points. DRI told me that only a certain number of rooms are available for points at each resort.

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    1. Yes. I have had this experience as well. They only have some rooms set aside for points and others for cash.

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  26. This comment has been removed by the author.

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  27. @randy Raymond - I have been on hold forever a few times too. Call first thing in the AM, a minute or two before opening and they answer quickly (for them

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  28. I'm not an owner but want to rent three 2-bedroom units at Cabo Azul. Can I do this by finding somebody with enough points and they just reserve the unit? Thanks for your help, you can email me at shulmansinsd at gmail.

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  29. We have 146 ( weird number ) bi annual points. after 20 years of Monarch, we need to transfer for free to someone that will use them. We will pay two years dues at time of transfer.

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    Replies
    1. Are you still interested in transferring?

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    2. Hello, not sure if you still check here but I am willing to transfer my 222 bi-annual points. Dues are current, anniversary date August 2016. I will pay the $250 transfer fee. You can contact me at margirodriguez@yahoo.com.

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  30. We hate Diamond, they have ruined vacationing for us. I want to start a class action law suit against them, is anyone else interested? We have 399 points with Monarch, our HOA's are ridiculous and we are done. Diamond misrepresents the quality of their product and even tried to sell me on Cabo Azul. I helped build that resort! I know it's fantastic! They also say it's an investment and other buzz words that lawyers love to hear. I've paid a lot of money and just want out. Anyways, I love Cabo, but with Diamond managing the place, I'd rather not visit there now. please email me directly yaknow42 at yahoo

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  31. Class action suit! Yes!! Diamond is horrible and has ruined vactioning plans for me.

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  32. My experience with Diamond is like being scared by the Mafia, They never made us an offer we couldn't refuse. These people are terrible and lie,makes faces at you, when you don't want to buy more of their points. There's nothing good about DRI. Where is my old Monarch Team. None of us should have to put up with these crooks.

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  33. I think this website is just another scam trying to take advantage of actual MGV owners that bought into this vacation for life scam. There is nothing we can do to get back what we paid. Our only recourse is to SUE. We paid for our points in full in 2002 and used the resorts quite often. Up until a few years ago where we took vacations else where. We moved and have tried repeatedly to change our address and get our HOA dues and MGV is unable to locate our membership/ownership account. We were told to contact several different companies all of which were unable to assist and sent us back to MGV.

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  34. Do not give your points away. I doubt that Diamond will send anyone to collections as we have been unable to even locate a collections agency. Keep your points and sue! We were defrauded. If enough of us band together we can do something about this rather than cutting our losses like they are hoping we do. Which is why they are making it impossible for MGV owners to even deal with Diamond. Don't get fooled by the tactics of this website with their stock wedding photos. I have been an owner since 2002.

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  35. I am keeping my points and agree that we should sue class-action. I am serious about this. Pissed off enough to see the corrupt maintenance fee hikes to line their pockets. There is an incentive that goes beyond just money, a sense of justice and take pride in a stance much more noble, in this lifetime and if we succeed be remembered.

    email me if you're involved in class-action or know someone who is: whosjohnny@gmail.com

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  36. I would love to be in a class action suit, we have been an owner for 14+ years and love MGV. Diamond is a joke, we just got back from spending our spring break @ the polo towers in Las Vegas and that was not what we expected. We had to go to another SALES PITCH to get us to convert over 2+ hours... It is all a scam, I bought my timeshare and it is paid in full. I own that piece of MGV. They can not make you convert, they can scare you into converting but don't do it...Please contact me if a class action is in place. penatribe@hotmail.com

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  37. i just want out. Paid our balance off a long time ago - we got in at the lowest point total - so i don't have too much to offer (72 points i think) - but they're yours if you'd like them. contact luvranger@sbcglobal.net

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  38. I own a floating week timeshare deed from Monarch at the Riviera a Oaks Resort in Ramona, CA. If any one is interested, I am willing to transfer the deed I your name for the cost of doing the transaction. You can contact me by email at mnakappan@gmail.com

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    Replies
    1. Hello, I'm very interested in the points you have apps for the Riviera Oaks please please please contact me as soon as possible. Girasol113@yahoo.com

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  39. Thank you all for your stories. Just got this sales pitch yesterday and did not want to convert or buy more point since I felt like i was threaten and pushed. Anyways, I have a few lawyers friends back home in California and will have them look at this. The one thing I was wondering, I have not experinece the difficulties of booking a resort if you do it 3 months ahaed. Has anybody experience this difficulty after the sales pitch and did not convert?

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    Replies
    1. I am interested in joining a class action lawsuit of getting more info on what to do. I cannot even give mine away to a charity. Thanks. pl4short@sbcglobal.net

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  40. I couldn't book summer on Riviera Shores or Riviera Beach more then 9 months in advance. They just said that summer on those resorts is not available at this time. Also they stopped booking Tahoe Seasons for less then a week, which is preposterous as it violates the contract we signed. I'm ready to join any class action. There is definitely something unlawful going on with this transition.

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  41. DRI called me and said that I have to deal with Riviera Oaks Resort directly about my week assignment or if I want to deposit my week elsewhere, because We are a Deeded owner. Why do I have to pay the annual dues to Diamond Resorts if they can not handle my simple request for depositing my week? I don't understand the relationship between a Deeded Owner and Diamond Resorts!!

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  42. I just got back from Cancun and listened to the presentation about Diamond and how my Monarch Grand is worthless.
    There has to be some protection from the bankruptcy. I was told that the judge ordered Diamond to pay the shareholders 30% on their value, however, you had to accept Diamonds option to convert. They told me that since I didn't accept the option I had no equity and my timeshare was worthless and I couldn't even give it away as I would always be responsible for the HOA dues. Cancun is the only place I want to use and have always been happy with
    staying there. That is why I bought Monarch Grand. Diamond told me that 85% of Monarch Grand owners have converted and I'm part of the 15% that hasn't converted. They said that if I didn't convert, I would have a hard time making a future reservation because of the 490,000 diamond members who also have access to Cancun. I don't want to put anymore money into something that I'm not going to use. What can we do? Thanks to everyone for telling their story.

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    1. I was fortunate to be able to stay at Cabo Azul in April. Fabulous resort, but personally I don't need that fancy of a place to stay at the now exorbitant HOA fees we seem to be stuck with. I bought at wonderful Palm Canyon abt 20 yrs ago because we loved the resort and the HOA was reasonable for our middle class family. Diamond Resorts and Cabo Azul are obvioiusly for the very wealthy, or for the ppl who don't realize what they are getting into it's too late and they can't opt out. My 45 min - 1 hr presentation (can't remember which it was supposed to be) turned into 3 hours and I was getting lower blood sugar. They started out with wanting abt $60,000 to join DRI, which at their loan interest might even be a burden on moderate wealthy ppl if they didn't have cash to pay off right away. They just kept on and on and kept sending another person to talk to me. First person was quite nice. Last person, a woman, disgusted me with her pressure even when I flatly said "NO! Same presentation: abt 85% MGV owners have converted. Also that I wd prob never be able to come back to Cabo Azul if stay MGV only. So I'm supposed to pay $353.53 quarterly EACH yr now for 288 MGV pts usable in a 2 yr period. That's an exorbitant $2,828.24 which allows me a 2 bedroom unit in Cabo Azul (if indeed I can book one again) every year. Of course, it will be even more than that for fees next year when more of us MGV owners just stop paying, which I might just do. I really need to decide TODAY if I should just throw in the towel & face the consequences, as they quietly changed the delinquency date from Jan. 15 to Jan. 10! Ridiculous! I can no longer afford this on my small Social Security & pension. 25% collection fees will be added Feb 1!!! My credit already sucks cuz of 2008 economy downfall right when I was selling my home and lost $200,000 - $300,000 I had in equity and then a week later it turned into a Short Sale, and I've been screwed ever since. Their 2015 budget shows $15,517,082 Bad Debt Expense added to $38,710,457 Maintenance Fees plus other expenses which probably include a sizable amount related to the Bad Debt Expenses. Rightfully, our true Maintenance Fees would be more in the order of $1400 instead of $2828.24 if they hadn't gone to Diamond. Sorry, MGV friends, but more Bad Debt from me may be added to your fees next year. Does anyone want my 288 MGV pts for just the cost of transferring them - in case you happen to be more wealthy than I, a poor 71 yr old widow of 17 years. Reply to me at mamafoo43@yahoo.com

      Has anyone started Class Action Suit?

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  43. We arrived at Cancun on May 30, and were treated as VIP's, going to the VIP checkin area where we were told that a lot has happened with regards to Diamond and that even just 3 days ago there was some important developments we needed to know about. We were asked to attend a 55 minute "update" session for our account. Well, as usual it was their sales pitch trying to get us to convert to diamond, with a lot of what the other people here are saying. They told us 90% of Monarch owners had converted. They ended up keeping us at least 90 minutes or more. We had not been to any sales meeting since the Diamond takeover. They were offering us some number of points for another $15,000 or so but we kept saying no. The sales person was showing us how our maintenance fees were going to go up over 20% in the next 5 years making a stay at Cancun cost around $175 a night when they rent it out to non-members for less than $100 per night. The sales guy was clearly frustrated with us. He had been all packed and ready to leave when they called him to talk to us, so I'm sure he was irritated he couldn't sell us. He told us that if we didn't convert today we would have to sign a paper saying we refused the offer and would have no chance to take it later. He then proceeded to hand write on a paper that we had declined their offer and waived all rights to that offer in the future. Hmm, is that hand written note a legal document, lol? Then they sent over a second guy who again tried to push us to buy. He offered the sampler package for $2495 which would give us 15000 points to use and the amount would go towards us purchasing the $15,000 package later. We again refused and went on our way.

    When we first purchased our Monarch plan in 2008, I remember checking eBay afterwards and finding that we could have gotten the same membership for less than a quarter the price we paid. I decided to check eBay and see what they had regarding Diamond club memberships. I found some very interesting information.

    Beware that if you buy Diamond club points for thousands of dollars, you will never be able to resell them. Diamond does this on purpose to prevent people from selling their memberships. You may be able to sell your plan, but the points you purchased will be worthless to anyone else who buys it. They will have to purchase their own club points. Resale points may be good at a few locations. For example, there are some companies selling on eBay who had some Diamond plan that encompasses about 19 resorts in Arizona (sounds sort of like our Monarch with it's seven resorts). If you buy this plan with it's points, you will be in "the club", but since they are resale points, they will only be good at those 19 resorts and you have no access to the 200+ diamond resorts without paying for "club" points. And of course, then only place you can purchase club points, is from Diamond.

    So that is something to consider when deciding to convert or not convert. While they will tell you that your Diamond membership is yours to do whatever you want (pass on, sell, etc.), the club points you purchase will be worthless on the resale market, so you are basically stuck with it for perpetuity no matter how your life might change in the future.

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  44. When we attended our owners "update" last year at Cabo Azule we started out the meeting by telling right away there was no way we would pay a single dollar for any more points or to transfer points and we were more interested in selling or even giving away our points. We love Cabo Azule but have 620 points and are sick and tired of the ridiculous maintenance fees we have to pay ($725 per courter.)
    The salesman said he would love to take our points from us but that it would have to be done through his son-in-law so it wouldn't look like a conflict of interest (or something like that.) My husband and I were doubtful that he would actually do that but he insisted he would. Well, as you can guess, after numerous phone calls to remind him of his offer, he never came through with anything.
    I also agree about the comments regarding "Steve-o" on the advertising piece playing in the room at the resort. Besides having the worst tan/sunburn I have ever seen on someone on TV (and I am a dermatologist so I know a bad tan when I see one), he seemed like pompous, cocky, untrustworthy jerk. Someone should have given him some feedback before releasing that video, although it is a very revealing statement of Steve and Diamond.

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  45. I am at the palm canyon resort now and got sales pitches for the 65k switch. I said no. They came back with a trial period of 15k point for 20 months for 3k. I said no again and they tried to up it again. Not sure what's going on but they seem to be trying to force me into DRI. I'm intersted in keeping my mgv

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  46. My husband and I just attended the Diamond presentation on Monday, July 7. We were told that we are responsible for an assessment bill from Monarch if we do not switch to Diamond. We signed a sampler that we can cancel by Saturday, July 12. Can someone tell me where i can call and find out if this is true?

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    Replies
    1. Yes, you have 7 days to rescind. Don't delay. Me and my husband did this because we couldn't get the property we wanted in Hawaii. I had to do a letter and fax both. I did get a credit about a month and half later for around $3,000.00.

      Delete
    2. Susan, did you find a form letter to request to rescind or create your own rescission letter? Yesterday, we did the same thing as A Mendez (above) to give ourselves some time to research the claims at our "DRI update meeting." After much research, we are finding some of the claims to be untrue. Any assistance you could give would be very helpful. Thank you.

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    3. We found the rescission information in our Sampler paperwork that we were given. You should have received it too. Also, I called and asked. You only have 7 days I believe starting from the day you signed the agreement. Not long, make sure you get a receipt for proof you mailed in time. I created my own letter. Kept it simple and straightforward. Hope its not too late for you.

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  47. Just came back from Cancun Vegas Resort today. Got the same conversion to DRI sales scare tactics. I was unable to research what they were saying at the time because they had me and my wife for 3-4 hrs trying to force us to convert to become DRI members. We got the same story about how MGV is bankrupt and that what we own is worthless and that we can't even pay DRI to take our MGV ownership. In the end, I got the sampler package to kind of give myself some time to try to figure out what Diamond is about. Now I'm wondering if I can even cancel the Sampler package. Does anyone know more about this?

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    Replies
    1. I received the same speach 14 months ago. I left with an uneasy feeling about MGV. at the time I bought the sampler package hoping to use it in Hawaii. Long story short, I ended up using it for Cabo Azul. Worst experience ever. Let's just say, I get a better room as an MGV owner than DRI owner. With the Sampler Package, it's for a garden view. The " garden view" I got was a view to the parking lot,
      where the old front desk area was. I immediately called the front desk and eventually, 2 days later got moved to a better view.
      I brought this up during the "update session" and his excuse was WE SAVE THE GOOD ROOMS FOR OWNERS. Seriously?? So, you're trying to get me to convert, which at this point the "conversion period" as expired for all MGV owners, and you put me in this view?
      I quickly showed him a picture and asked if this was something he would brag about on FB.
      I gave him my opinion, showed him the timer on my phone was 63 minutes, and session is over "words". He had no choice but to say ok.
      I will gladly keep my 133 points and my $150 dues (approximate), and only return to cabo azul, where you get better value for your dues.
      While all other DRI owners pay way more on their dues, I will gladly say I'm a MGV owner who ONLY pays $155 (about) QUARTERLY while DRI owners pay twice that!!
      That's exactly what DRI doesn't want to see!!
      You'll always own a piece of Cabo Azul for the fraction of what DRI pays. And that's because you bought low!!

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  48. Anyone interested in a MGV Palm Springs, CA - Palm Canyon Resort. We own a GRANT DEED and would like to divest ourselves of and we get 111 bi-annually. We are moving to Phoenix, AZ so we can't use it anymore. Let me know if you are interested. It's a nice resort with an awesome big pool, great for families. We will miss it. Reply back to this blog. Thanks, Sue

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  49. Has a class action suit been initiated? If so, where can the information be found?

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  50. We would also be interested in any class action suit. Please keep up informed.

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  51. We bought 155 points 8 years ago after being told we had free nights at Vegas and possibly win other prizes. I remember how they had a wheel at an office in Studio City and were releasing confetti and balloons. The lady was a smooth talker and I was sold on how I could get a two bedroom and trade for a week in any part of the world through Interval. I have been to Tahoe, Palm Canyon, Ramona, and Cabo Azul as well as Hawaii twice and Puerto Rico. An act of God was practically needed to consistently get help from MGV associates but I always pushed hard enough to get the service I needed. All of this with HOA FEES going up. I started at around $114 and I now pay $181 every quarter. About 1500 every 2 years and when will it end. The crazy thing is I just flew back from Cabo Azul and it was great until our presentation. We met with a salesperson who began by offering me a great deal to convert to Diamond for $69,000, yeah right, because I have that cash in my pocket at all times. I obviously said no, he then comes back saying Option A is no longer available you can only go with Option B which is a lot more expensive to buy into Diamond. More scare tactics came in with him making claims that by next year my HOA Fees will be $544 every quarter. I asked how he came up with that figure and he couldn't answer the question. I said why would I pay that much, he said cause Diamond only bought Cabo Azul and not the other MGV Resorts cause they're not worth anything, his words. I could see what he was doing and when I said no, he leaves and comes back with a paper saying that Option A was never explained to me and that I could buy into Diamond for $11,000, which is a bargain the way he said it and that today was the only day I could get this deal and was not allowed to think it over. I said, no again. Then he was no longer my friend and and completely changed his tone. He called a manager to finalize the meeting and then this snake came in with a smile and offered some crazy thing called the Sampler for $2500. I said no possible way I can do this and we ended the meeting. I just can't believe how this CEO trains his sales people to try take our hard earned money again after we already payed so much. The whole meeting at the end seemed like a well orchestrated set up for me to shell out more money. They're getting it any way with HOA FEES going up all the time, so I am curious to learn about a class action suit if there is one.

    Sincerely,
    Concerned MGV Owner

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  53. I am a 16+ year MGV owner . 327 MGV = 9810/year DRI points. Never bought into DRI. Family and finances have changed, I'm wanting to walk away now. Is there a legal way to either (1) transfer title and responsibility for ongoing fees to another person OR (2) has anyone experienced DRI allowing a deedback or exit solution? Are these transfer managed by a real estate broker? Want to do this on the up and up, but my wife and I would like to walk away from this timeshare. I just re-read my MGV contracts, and they allowed transfer and sale of the vacation plans, and did not automatically transfer HOA fees to successors unless they explicitly accepted them. Also if you failed to pay the fees the association could put a lien on your interest and sell them or take them back - Looks very different from the DRI in perpetuity story. - so since I never signed anything with DRI, does the MGV contract still govern???

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  54. Hi, I'm the August 9 @ 557 owner. I requested a deedback/surrender from DRI and got back a polite "no", but they attacjhed the transfer forms. They appear to be easy and based entirely on the MGV contract language. The transfer is between MGV HOA, pay DRI a $250 transfer fee, so it looks like we MGV owners are free to transfer AS LONG AS YOU NEVER BUY DRI POINTS which have fees in perpetuity and restrict transfer. Whew!! I have located a potential transferee, will let you know how it goes if they accpet.

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    1. Hi, I am very interested in your actions of transferring the MGV points to a potential DRI owner

      Especially the transfer forms, Are the forms downloadable

      We rarely use the 266 points and it certainly does not warrant the quarterly dues. I am up to date on dues though

      Been avoiding the presentation meetings but have a planned visit to PS next weekend so time running out

      thinking of skipping

      I bought in 1998 and fully deeded, Palm Canyon

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  55. I am owner with deed for 133 pts. with MGV and widowed and have not been using my pts. so I called MGV before DRI took over and told them that I could no longer pay maintenance fees. MGV told me they would take back the property without hurting my credit but had to go thru collection process first. Before all that happened, DRI had purchased MGV. I wrote a letter to DRI with phone call explaining what MGV had said, but DRI turned me down.... DRI has been sending me statements with back fees and late charges from MGV and now adding DRI fees which is totaling up to $2600. I never agreed to anything with DRI and now they have collection against me with Pinnacle Recovery. I need to know what I should do, if anything, at this point. Thanks, Deb

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  56. We would like to transfer our 155 points to another MGV owner. Anyone interested? Dues are current and the points are valid for the next two years (anniversary date is 8/1/14). If you are interested, please reply to this entry. Thank you.

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    Replies
    1. I am interested. Can you email me: kickmcconnell@yahoo.com

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    2. I have 327 MGV points (19,620 DRI), all dues are current and I have the transfer forms from DRI/MGV office ready to execute. Ready to give away, my finances and vacation plans don't include continued use of the MGV properties. If interested email me at d5e5883d@opayq.com to get details. - Rich Poser

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  57. Does anyone know for sure what happens if we don't convert to Diamond?

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    Replies
    1. Nothing will happen!! It's all tactics to sell and get MGV to pay more for what they already have.

      Delete
  58. Nothing will happen!! It's all tactics to sell and get MGV to pay more for what they already have.

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  59. I just got the REAL info directly from DRI/MGV. I have 327 MGV / 19,620 DRI points. They do not have a buy back or surrender plan. But transfer is nothing more than having both parties sign a notarized transfer document (which they sent me) and submit it with a check for the $250 transfer fee. 30 -90 days later it's done - they send the new owner the HOA fee bills and membership cards to use the points. So does anyone want mine?? For free. You can reach me at d5e5883d@opayq.com. If you're already an existing MGV owner these add to your own points, just remember they are for the 9 MGV properties.

    And also BTW, DESPITE ANYTHING A DRI REP SAYS TO YOU, YOU DON'T HAVE TO BUY ANY DRI POINTS - NOW, OR EVER, TO USE YOUR MGV ownership. We are still under the MGV plan, which by the way can be bequeathed but is not on obligation on our heirs or successors - unless they willingly accept. Unlike DRI, which is to infinity ... and beyond!

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    1. Can I ask where you got this info from? I may be interested but will they combine our points with yours for a grand total, or would they be separate accounts? Also are the dues current? We have converted to diamond but they say we are still obligated to monarch for dues and fees, I have emailed diamond several times about questions I have but have not received any response.

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    3. I spoke to the MGV transfer agent. These would be MGV/DRI points, managed through the DRI website for booking, but are restricted to the 9 MGV properties. If you have new DRI points you can book the same property for more time. All dues are current and I will continue to pay them until the transfer is completed, so you would be paid up for which quarter that comes in. Email me at d5e5883d@opayq.com if you'd like more information, my wife and I have decided to give the points away for free, we've enjoyed their use over 16 years and our finances and vacation plans are changing as we look to retirement and visiting grandchildren in the Northeast. I have the transfer papers ready to execute. We figure an exisiting MGV owner appreciates these properties and may want more points at the lower MGV HOA fees, these are also easy to transfer, no DRI restrictions. DRI may manage the properties, but our vacation plan contract is with MGV HOA - that's why your HOA fees go to MGV, DRI is just acting as their property manager.

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    4. Rich would you be willing to forward a copy of the transfer document to me? We are also interested in transferring our points to another MGV owner.

      Delete
  60. My husband and I attended a presentation this morning and were pressured into buying more points. We were told that if we didn't a special assessment would be in the mail any day. They told us that the assessment would be $4000 for every week owned and we have enough points for 6 weeks. We absolutely love our timeshare and we share it with family and friends to recoup costs of maintenance fees. We have been to almost every Monarch property and have rarely had a bad experience. This impending bill is scaring the heck out of us. We have 10+years and thousands of dollars invested and cannot afford a bill this high! We were told that some people have already had received their bill in the mail and it was only a matter of days before we got ours and the only way to stop it is to buy more points. We already have enough. We cannot afford to buy more, but if there is an assessment looming to cost of more points is less than what the assessment would be. Has anyone else received this bill? If so how much is it and has anyone else been pressured to buy because they have been told this?

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    Replies
    1. I have been pressured to by DRI points or face a large Special Assessment on 1/1/15.

      Delete
  61. Don't buy points!!! It's all a scam. You will not receive a bill. Since the BK we have NOT received anything. You will be starting all over if you buy points from DRI. they cannot force you. Call them on their bluff! You will win in the long run!!

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  62. I have 133 MGV points which is One week every other year at a Monarch Grand Vacations resort. The way we were using the points was splitting our week up into 2 short stay vacations, a couple days one year and a couple days the following year at the Tahoe Seasons. Due to our work schedule a one week vacation is not an option and now Diamond Resorts is telling me the can only book a 7 night stay at the Tahoe seasons. Now I have 115 points (not enough for a weeks stay) that are going to expire and I cant use. Ever since Diamonds Resorts took over, we have been treated as second class members and I no longer want to deal with Diamonds Resorts. I want out, and that doesn't seem to be an option. If a class action law suit against Diamond Resorts becomes available, I WANT IN. Just let me out of this contract, even if I cant get anything out of it. Please let me know what I can do to get out of this mess, I signed up with Monarch not with Diamonds Resorts.

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  63. Just got back from Cancun Resort after being subjected to the hard sell to convert. Third time they tried. I won't go into detail. It's been said here before. Same pitch. Same lies. Same threats. I actually accused them of extortion and racketeering. Spoiled my vacation. There is a class action lawsuit in here somewhere.

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  64. I own three deeded timeshares at Riviera Oaks. Like many on this blog, I thoroughly enjoyed my experiences with the staff and loved using the facilities. I purchased my first timeshare in order to enjoy day use privileges and the second two for other family members to vacation at the resort. I contacted management and offered to surrender all three paid-in-full timeshares when I could no longer pay my dues when the economy went south. They refused. I stopped paying and became a delinquent owner on April 1, 2009. Currently, two different collection companies are pursuing me for the delinquent dues. I know my rights under the Fair Debt Collections Practices Act. I maintain a communication log and forbid the collection agencies to contact me on my cell phone. All letters are sent certified so I have a paper trail. Before the collection agencies can move forward, they must validate the debt. Any violations of the the FDCPA will be dealt with. The challenge they have is that they exceeded the statute of limitations for taking legal action. There are already two violations of the FDCPA that I have documented. Each violation of the FDCPA is $1,000 + attorney fees. For those of you going through nightmares, I know how you feel. Riviera Oaks is a beautiful place and I have fond memories. I hope your situation improves. Good luck.

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    Replies
    1. I own four deeded time shares at Riviera Oaks and my wife owned two. It was a wonderful place and the staff was so pleasant. Then DRI took control and things changed. You could see that staff that remained had lost their enthusiasm. The fees went up and up. I used to make my reservations for the next year with the staff while I was staying there. Then I was told I had to prepay the next years maintenance fees before I could request a reservation, even though my fees were currently paid up.

      When I received my last bill for maintenance fees, they had gone up again because DRI had removed the income from the rental of unused weeks from the Income & Expenses. They said they believed a resort should stand on its own maintenance fees. As a result, the expenses were now higher and subsequently, the fees r required went up. I wonder who now gets the rental income.

      My wife died in early 2013. I went ahead and paid the maintenance fees and taxes for her two units for the remainder of the year. In late 2013 I informed Monarch/DRI that I had been unable to find anyone who wished to "inherit" these timeshares. They replied that they would not take them and if I did not continue to pay these fees, I would be unable to use any of my weeks.

      That was the final straw. I haven't paid any fees since, a two different collection agencies have been employed to collect the fees. They have reported the debts to the credit agencies and are now waiting to see how DRI wishes to proceed. I don't know how this will end up, but I fear that if I somehow settle these debts, that DRI will simply keep billing me and and the scenario will just repeat. I'm 69 years old and my only income is social security and a pension. I doubt if DRI cares ( I know collection agencies don't), and am waiting to see if they sue me. I'm unsure how my residency in Michigan and my ownership in California would affect any of this. It's just a shame how such a nice resort has changed because of DRI.

      Delete
    2. hello, I am interested in a deeded ownership at Riviera Oaks. Please call me so we can discuss. Craig 6195814813

      Delete
  65. Can we do a class action? I'm so over Diamond Resorts and being like an unwanted stepchild of DRI.

    ReplyDelete
  66. I am a Monarch Owner at Cabo Azul I have had a life altering event and wish to give away my time share points to anyone who will take over the maintenance fees. I do not want money for the timeshare only to transfer the deed. Is there anyone out there who would like to own these points? Thank you!

    ReplyDelete
    Replies
    1. How many points do you have? I am interested.
      Please email me at kickmcconnell@yahoo.com

      Thank you.

      Delete
  67. We have a monarch plan with 111 biennial points (even years). We have had this for about 6 years and have decided it's not for us, especially since this diamond takeover. Our points just renewed on July 1, so they are there ready to be used. We would like to just give this membership away and only ask the buyer pay the cost of the transfer fee. If you are interested please email me at bhweb1 at gmail.com

    ReplyDelete
  68. We just got back from Cancun Resort. Thank God I followed my gut to walk away from these dri bullies. They laughed at us when we told them we were happy with our 9 resorts. They even went as far as to say that people that haven't converted simply did not understand the benefits, like we're dumb. As far as I'm concerned the "15%" that have not converted are the smart ones who called out their bluff.

    ReplyDelete
    Replies
    1. We just back from Palm Springs, he told us only "30%" that have not converted. How knows? We like to give 111 points away to anyone.

      Delete
  69. I would be interested in know what our options are as a mgv owner. I have 216 pts and wonder what will happen.

    ReplyDelete
  70. Hi
    I have been reading a lot of the posts and complaints. I have taken a lot of your suggestions and hope we do well after the storm. I have owned and paid off ofr my Monarch account for over ten years. I just came back from vacation and other than the meeting with DRI,

    First they asked us to attend a meeting in order to give us updates on our account. So in wanting to know more of what is going on after the MGV and DRI merger we attended their supposed 45 minute meeting.

    When we attended the meeting they came at us with the comment that we did not have an account. I let them know that I was up to date in my dues and that there was some mistake. After a while they came back and told us that the mistake was made because they assumed we had a DRI account and that MGV had gone bankrupt and what we had was not worth anything. They further offered to extend the meeting in order to fix our problem. So being concerned we attended the meeting. Right of the back they told us that we did not have anything and that we had missed the window to convert to DRI and what we had was worthless. They told us that we had to covert to DRI in order to use our time share in the future. They gave us the speech of how there are only 15% of MGV owners and because of that our HOA dues will keep going up by 20% every year. Of course I do not want to keep paying something that keeps raising my bills so after much pressure sells from them, I came out of there with the Sample Package which had 15000 points for me to use in 18 months within the limited resorts they allowed us to use them in for the grand total of $2500. After this they would give us back that money to use it as a down payment to bring us into DRI for a grand total of $15000.

    After reading this blog and a few others, DRI is a nightmare and a mess. We decided to cancel the Sampler package before the 7 days expired. I will stick with what I already own and will not be dragged into buying more.

    ReplyDelete
    Replies
    1. We are also interested in getting out. Is there a legal way to do this a class action suit against DRI?

      Delete
  71. I just called Finn law group. I'm waiting to hear back if they have a class action i can get in on. The admin girl who answered the phone said she has heard many complaints on these mgv/dri companies but wasnt sure about an open lawsuit. Here is their # FINN LAW GROUP, P.A 855-346-6529. I will keep you all posted. We bought our shares in Las Vegas when they first opened. Brought more points before mgv went belly up. Love the 9 mgv resorts, but hate the new lying, mean sales people and the ever increasing assoc dues.

    ReplyDelete
    Replies
    1. I got a call back from a lawyer at Finn Law Group named Scott. He said they are currently suing MGV/DRI for many different people. It's not a class action but individual cases. You basically sue to get out of your contract. He said it takes 4-6 months to get out of your contract and your credit won't be affected. If it is, let him know and he will take care of it. The cost to sue is $2500. He said that DRI will keep upping the association dues until every MGV owner leaves or buys their Diamond points. He also said it is possible to get back some association dues but not for everyone. Hope this helps. -Liz

      Delete
  72. I am willing to sell our 133 MGV points cheap . email me gtonut69@yahoo.com

    ReplyDelete
  73. Is anyone interested in taking over our 111 MGV points? We will transfer the points to you for free; we will pay the $250 DRI tranfer fee; we currently have 10,440 DRI equivalent unexpired points available on our account; 3,780 points expire on 31 Aug 2015; 6,660 points expire on 31 Aug 2016. We will not use these points before we transfer our ownership to a new owner. Please write to me at burpfiber@yahoo.com.

    ReplyDelete
  74. Is anyone interested in our 89 MGV points? They are managed through the DRI website for booking, but are restricted to the 9 MGV properties. We will transfer them to you for free. They have a clear deed and HOAs are up to date. They have not been used, so you will get 89 points and a new set again in March 2015. If interested, please contact me at charlene.logan.kelly@gmail.com.

    ReplyDelete
  75. I just got the REAL info directly from DRI/MGV. I have 327 MGV / 19,620 DRI points per two years to give away. They do not have a buy back or surrender plan. But transfer is nothing more than having both parties sign a notarized transfer document (which they sent me) and submit it with a check for the $250 transfer fee. 30 -90 days later it's done - they send the new owner the HOA fee bills and membership cards to use the points. So does anyone want mine?? For free. You can reach me at d5e5883d@opayq.com. If you're already an existing MGV owner these add to your own points, just remember they are for the 9 MGV properties. All HOA fees up to date as of Dec 2014, quarterly fees around $400.

    And also BTW, DESPITE ANYTHING A DRI REP SAYS TO YOU, YOU DON'T HAVE TO BUY ANY DRI POINTS - NOW, OR EVER, TO USE YOUR MGV ownership. We are still under the MGV plan, which by the way can be bequeathed but is not on obligation on our heirs or successors - unless they willingly accept. Unlike DRI, which is to infinity ... and beyond!

    ReplyDelete
  76. I bought by Cancun points in 2003. Thought it was a good idea at the time. Now I would like to transfer to anyone out there that is interested. I do hold the certificate and only request the transfer fee. Have contact office many times to have them take off extra fees for services I never asked for. My due are current. My bills always show I owe many extra fees for the new company. I just want out.

    ReplyDelete
  77. I bought my 72 Cancun points in 2003. Thought it was a good idea at the time. Now I would like to transfer to anyone out there that is interested. I do hold the certificate and cover the $100 transfer fee. My due are current, however my bills always show I owe many extra fees for the new company Diamond. Although I have called many times the statements have never changed. I just want out. If you are interested in gaining 72 free points please contact me at ellarsen54@msn.com.

    ReplyDelete
  78. I am interested in AnonymousOctober 28's comment about the several lawsuits against DRI. Does the law group believe there is cause for a class action suit? If so, is this something they are considering? Sounds like there are many who would want in. We too were given the hard sell, that we had to be given a chance to buy in at a low price, but make your decision right now. Our dues have and will only continue to go up but it was not likely we would ever be able to get reservations. If you stop paying the HOA fees, they will garnish your wages. After over 8 hours of pressure, we did buy $30K more. WOW. We got back to the room and felt as if we had been in a trance. We found the cancellation form. The next day we drove to the headquarters to hand deliver it. We then spoke with a rep who was (surprised) to hear of all the things we have been told and threaten with. A few days later, back home we get a call from a lady who states she was a former MGV employee and now is a liaison for DVI with MGV owners. She also did not care for the new ownership...BLAB blab blab. Bottom line is she was still trying to get us to buy into DVI. Never ends. I also want to know, if MGV no longer exist and we did not buy in to DRI and are not DRI members, who do we belong to and who is colleting our fees?

    ReplyDelete
  79. I have 4,000 points I am a diamond owner I ask for 10,000 or best offer. As you all know it cost 67,000 for the cost of anyone getting in now as a new owner. If anyone is interest you can email at sethandeliourboyz@yahoo.com thank you

    ReplyDelete
  80. I'd be interested in a Class Action Lawsuit against DRI. Surely amongst the MGV owners, there are some attorneys out there. It is not right for DRI to keep raising our HOA fees just to get more money out of us, any way that they can. rsv916r@gmail.com

    ReplyDelete
  81. Kids grown and we do not use our points- we own it free and clear- 155 points and am willing to give them to someone that would get use of the properties. We especially enjoy Dana Point right on the ocean. LMK via a post with your email

    ReplyDelete
  82. just got the REAL info directly from DRI/MGV. I have 327 MGV / 19,620 DRI points. They do not have a buy back or surrender plan. But transfer is nothing more than having both parties sign a notarized transfer document (which they sent me) and submit it with a check for the $250 transfer fee. 30 -90 days later it's done - they send the new owner the HOA fee bills and membership cards to use the points. So does anyone want mine?? For free. You can reach me at d5e5883d@opayq.com. If you're already an existing MGV owner these add to your own points, just remember they are for the 9 MGV properties.

    ReplyDelete
    Replies
    1. I will give mine up too! I have 222 MGV every two years. If a current MGV owner wants them you could add it your own and still enjoy the great MGV properties. Please reply here and we will work out how to contact one another.

      Delete
  83. Any news on the Lawsuit?

    ReplyDelete
  84. There has got to be some lawyers in this group of unhappy MGV owners. What can we do to preserve our rights? Can anything be done about the bullying and scare tactics Diamond uses? How about something being presented to State government or to the news media. Someone other than us owners needs to look into this. Bad press can not be good for Diamond. It appears as if this is a legal Ponzi scheme.

    ReplyDelete
  85. I am interested if there is a lawsuit to get out of this. I have been a MGV owner for almost 10 years.

    ReplyDelete
  86. Does anyone on this group still own traditional weeks through MOnarch? I just attended a DRI presentation at the Rivera Beach and Spa and was told that what I own is worthless and that Interval won't even take it as a trade anymore. Something does not seem right.

    ReplyDelete
    Replies
    1. I did not convert to DRI and have two MGV accounts - one with 133 points and the other for 72 (which I bought from ebay). When you want to do an exchange with Interval, you no longer have to make a reservation with MGV and then deposit your week with Interval. It's all points now. So now I have (133+72) x 60 points that I can use to exchange with Interval. I've already made two "ShortStay Exchanges" (you have to be a Gold or Platinum member with Interval) and haven't had any problems. So don't believe the DRI reps. They're full of crap. If you own MGV points, they're still worth something.

      Delete
  87. you can tell when a DRI sales rep is lying - their lips are moving. Not worth much (at least not to me) but is worth the same as when you bought it, just converted from MGV points x60=DRI points. Just don;t buy up to DRI if all you want is MGV. And check with II, not DRI, on how II will value trades. In my experience DRI reps are forbidden from telling any truth regarding MGV, and only speak when they are pressuring you at an owner's meeting to trade up to DRI. My wife and I have wasted so many hours of our lives at 'owner's meeting' or when we are at a resort to get a 'free' dinner/attraction, only to find ourselves trapped for hours being beaten with a stick to trade up. I'd like to have them put in writing and sign that MGV is worthless because that would allow me to claim in court they are not honoring our MGV HOA contract and let me off the hook!!! But they won't ...

    ReplyDelete
  88. Does anyone know how to contact the Homeowners Association for Monarch? I'm googling but nothing is coming up. I want to find out why DRI is saying my fees are going ot go up so drastically.

    ReplyDelete
  89. Taken from the Diamond Resorts website...

    How can I contact the Board members?
    You can e-mail the Board of Directors on the Contact Your Board/Committe page. Alternatively, you may write to the Board in care of the property manager’s corporate office at Diamond Resorts Management, Inc., 10600 W. Charleston Blvd., Las Vegas, NV, 89135. Please mark your envelope for the attention of the Board of Directors, Monarch Grand Vacations Owners Association, Inc. Your letter will be delivered to the Board.

    MGVBoard@diamondresorts

    ReplyDelete
    Replies
    1. I emailed and have yet to hear back. I will post here once I do.

      Delete
  90. Not sure if my post went through. I have 155 MGV points (9300 DRI points) that I'm willing to xfer to a current owner. Please contact me at quytennis@gmail.com

    ReplyDelete
  91. Giving away my timeshare... I have been an owner with Monarch since 2001 and hardly used it. I own 266 pts. renewed biannually and timeshare is paid in full with dues up to date. I will pay the $250 transfer fee. If interested Email me at crystal2.alvarado@gmail.com.

    ReplyDelete
  92. I have 111 Palm Canyon points and 133 Monarch Grand points. I have not joined Diamond for either. Both are odd years only. Both are paid off and dues are current. I can no longer travel. Willing to give away. If interested please contact me at simplesun15@gmail.com.

    ReplyDelete
  93. I have 133pts MGV and is currently paid off and hoa is current also. I am willinh to give it away to someone. Contact me at d111santos@y ahoo.com

    ReplyDelete
  94. Just got back from a Diamond meeting. We were told that it would not be like any of the other meetings we had been to (untrue). We were told that Diamond would not try to sell us anything (untrue). Diamond tried to get us to spend $20,000 to convert our points. We have been MGV owners for almost 20 years...We started as Palm Canyon owners and were so happy with MGV that we upgraded twice (on our own, without attending one of the sales pitch meetings). We now have 199 bi-annual points. I could never imagine converting to Diamond. My husband and I still enjoy MGV. We would also join a class-action law suit if one was brought up.
    I found it interesting that at this meeting, there was no mention of the "Special Assessment" that MGV owners would be ordered to pay as (supposedly) ordered by the court. This is just one of the many untruths we have heard from Diamond. I wish I would have thought to tape the meeting: It would be good to have proof of the bullying and the lies that go on at these supposedly educational meetings.

    ReplyDelete
    Replies
    1. This happened to me too. Told me the "special property update" was to share news after the hurricane (Cabo Azul). It was the hard sales pitch. Very disappointed!!! Need to learn more about my rights as a MGV owner (since 2009). Any ideas on where to find more details!

      Delete
  95. oops-points aren't bi-annual. every two years. don't know what I was thinking when i typed that. just tired from the long meeting i suppose.

    ReplyDelete
    Replies
    1. Diamond did the same thing to me. I was told that if I did not convert that I would be the only one left and there would be one spot to go to with treatment below Diamond standards i.e. cheaper shampoo and soap. I was also told that while Monarch was going under they used my quarterly fees to pay past due bills instead of upkeep of the resorts.They claimed that they did not see anyone leave the meeting without a Diamond Resort membership. This was my third time going to a Monarch meeting. The first time I became a member. I heard that same statement. It was very difficult for me to get out of that meeting I was there 6 hours. I finally left. It was like fleeing a trap.

      Delete
  96. Morning,
    I have two sets of 133 MGV points.
    Both are paid off and HOA are current.

    I'm willing to give them away, since I'm currently unemployed and have a kid on the way.
    Please contact me at vvwmisc@hotmail.com.

    Thanks.

    ReplyDelete
  97. Hello, all. We have 111 MGV points we'd like to give away. We are moving east, and we just haven't been able to use these with a young family. It's paid off, and the HOA fees are more than current—I somehow made an extra payment.

    If you are interested, please email me at alex.miglio@gmail.com.

    ReplyDelete
    Replies
    1. Our points are good for all MGV resorts, incidentally. They are biennial, and they are generally good for a week (depending on room size). You can also trade them in with Interval International.

      Delete
    2. Our points are good for all MGV resorts, incidentally. They are biennial, and they are generally good for a week (depending on room size). You can also trade them in with Interval International.

      Delete
  98. Hello, all. We have 111 MGV points we'd like to give away. We are moving east, and we just haven't been able to use these with a young family. It's paid off, and the HOA fees are more than current—I somehow made an extra payment.

    If you are interested, please email me at alex.miglio@gmail.com.

    ReplyDelete
    Replies
    1. hello, I'm wondering if the point that you have it is if it is for a particular location and needed? please email me at Girasol 113 @ Yahoo so we can talk about it. Thank you so much

      Delete
  99. I am a consumer protection reporter and recently started covering the timeshare industry. One of the issues that I have been looking into relates to the manner in which Diamond deals with consumers at resorts that it acquires. I would love to speak with anybody interested in talking (particularly Megan and Joseph) to learn more details about your experiences. If you are interested, please let me know your email address and I will contact you directly.

    ReplyDelete
    Replies
    1. As a follow-up to my previous post, I wanted to let you know that I am currently working on a story regarding the experience of legacy Monarch owners now that Diamond has taken over. I encourage you all to look at the website below. It describes a recent court victory by former Monarch owners who alleged that they were upsold by a Diamond with the understanding that they would be able to access Palm Canyon Resort. Despite the representations made in the sales presentation, plaintiffs alleged that they were unable to book at Canyon. The case was assigned to arbitration and Diamond was ordered to refund the former owners $40K plus attorneys fees. I highlighted this decision in a recent article, but would love to hear from other legacy Monarch owners about your experiences. I encourage you to contact me at clarion.johnson@gmail.com.

      http://insidethegate.com/2015/05/the-law-offices-of-mitchell-reed-sussman-associates-wins-arbitration-against-diamond-resorts-international/

      Delete
  100. Theresia Jones 7/31/15

    I stayed in Brian Head last week. I went to a meeting. I was told that my availability for reservations as a Monarch member are continually getting smaller as Monarch owners convert to Diamond. I was told because I still owe Monarch for the purchase of my condo I would have to pay $602.00 a month to convert. I stated this was far too much money for me. The sales man, Christian Gutterrez, who is actually a customer service rep, called over his manager, Tobas. I explained to Tobas that I could not afford $602.00 a month. He asked me how much I could put as a down payment. I said nothing currently. He walked away saying he was going to figure something out. He came back and said, You pay $150,00 a month to Monarch. I said yes. He said how much more are you comfortable spending. I told him possibly another $100.00. He walked away again and came back with a printed sheet of paper. It had the sum of $150.00 and $172.00, totaling $372.00. He asked could I afford that. I said yes. He said it would be a total loan of $2995,00. He asked when could I pay that off. I told him I was getting a stipend from my work in January for $2,500.00 and I could pay it off then. He great and informed me that would pay payments of $172.00 starting in September and would pay the balance in January. I thought complete sum of $2995.00 was a down payment and once I paid the total I would have converted to Diamond I signed the contract believing that my payments after the down was paid over would stay at $372,00. I was told that I now had 15000 points, but not to use them so I could use the $2995.00 as a down payment. When I was driving back to California I opened the packet he gave me. This was the first time I became aware of the "sampler" plan. The word was never spoken in negotiations. I called and inquired about it. I stated I thought I was making payments on a down payment to convert. I was told if I didn't use any of the points I could use the money for a down. I asked if my payment would continue to be $372.00. I was told they could not tell what my payment for conversion would be. I asked why. He said it depends on your credit score at the time of purchase of a conversion plan and which option I paid for. I stated this is not what I was led to believe I was purchasing. I asked him," Would you sign a contract not knowing what the bottom line was? I asked if I had a grace period to rescind the contract he stated he would have to ask his manager. I told him when I am able to pay the balance of the $2995.00 and I try to purchase a conversion and the payment is too high or I do not qualify, then all I have done is spend $2995.00 for a two week stay at one of their resorts. I don't need nor did I want to purchase a two week stay. I was completely misled and now I don 't think I can rescind the contract because Nevada does not have a buyers remorse law. This company using half truths, intimidation, hard sell, and lies to scare Monarch owners into believing that the high price of conversion is their only hope of using the time shares.

    ReplyDelete
    Replies
    1. THE SAME THING HAPPEN TO US, I USED MY POINT FROM THE SAMPLER TOO MY ENTIRE FAMILY TO FLORIDA FOR A WEEK . WE HAD A GREAT TIME . HOW EVER WHEN THEY CAME AT US WITH THEIR SALES PITCH, I LET THEM HAVE IT! A SAMPLER IS THE ONLY THING I WOULD EVER BUY FROM DIAMOND. SO USE YOUR SAMPLER ENJOY YOUR 3000 POINTS AND BE GLAD YOU DIDNT BUY IN TO THE REST OF THEIR BULL SHIT!

      Delete
    2. You both should read this and contact an attorney, http://timesharelegalaction.com/mobile/timeshare-attorney/diamond_lawsuit.php

      Delete
  101. Anyone have a link or can forward the docs needed to transfer my current 355 point? At this point $250 to get away from Diamond International is worth it (also ran into the same pitch as everyone else and then called stupid for not spending $13,000 more).

    ReplyDelete
  102. I have been a MG owner for about 7 years. 310 points. I have loved MG. By the way, I bought resale for $8.00 total, no transfers fees, and dues were pre paid for 2 more years. Loved it. After DRI purchased us, I did pay $200 a year for the Club connection, which converts the points to DRI points. 18600 points. It has been pretty good way to do it. I went to another presentation (about the 20th one) and did covert today. I only did it because I wanted into more of their resorts. I paid 4500 for an additional 1200 points. SO now I have 10500 points a year instead of 9300. The way I look at it is, I only paid $8 total so I got a 10500 point package from the largest timeshare group for a total of 4500. So, we will see if it works out for me, if there is anything different.

    ReplyDelete
  103. Just a question for you all. First a little background - I have been an MG Owner for the past 13/14 years and have always enjoyed our time at the different properties. In 2013 I went through Diamond's sales pitch at Cancun in Las Vegas and had a horrible experience and vowed to never attend another meeting. This week-end we were invited, in our town, to attend a meeting updating us on what's new with Diamond so my husband and I went. The folks were very nice and I did sign up to be a "Silver" member, but you know that nagging little voice that tells you you better double-check what you just did (keep in mind no one said anything about the cancellation opportunity, but I read it in the contract) so after reading a lot of things on line, I decided I just wanted to stay with my little MG properties and I wrote a letter canceling my contract this morning. My question to the group is - the advisor told me this morning that with the MG group possibly shrinking in size, it would become more and more difficult for us to get the property we wanted at the time we wanted it - is this correct?

    ReplyDelete
  104. I posted here last October. We still have our 111 MGV point plan, even years with the last batch issued in July 2014 intact. We want to give these away and now will even pay the transfer fees. We're sick of the sale pitches, the inability to book where we want when we want, Interval never having the places we want to go available, etc. It's just not for us. All maintenance fees are up-to-date and will be until the transfer is done. If you are interested, please contact us at bhweb1 at gmail.com.

    ReplyDelete
  105. Are there people out there who are just going to hang on? We have 200 points and figure we would just ride it out and enjoy the locations we have access too (and avoid the presentations). I am only worried that if too many people leave Monarch - the lies Diamond tells will come true (higher dues and limited access). Right now Monarch dues are way less than Diamond (not that I would EVER buy into Diamond). I read the California bankruptcy agreement and it appears most of our rights are protected by law.

    ReplyDelete
  106. My office has successfully gotten hundreds of owners out of there PMR / Diamond timeshares. In a recent case we
    recovered $50,000 for one owner. See attached link

    http://insidethegate.com/2015/05/the-law-offices-of-mitchell-reed-sussman-associates-wins-arbitration-against-diamond-resorts-international/

    If you are interested in either exiting your PMR / Diamond timeshare or pursuing a return of your hard earned money, please feel free to contact my office at 800 - 233 - 8521

    ReplyDelete
  107. My husband and I went to a meeting with DRI in Scottsdale ,Az. We were told that our MGV points were worthless and we were wasting our money as they intended to raise our fees so that we could no longer afford them. We DID NOT upgrade to DRI but do have questions : Will we still be able to book at MGV resorts in the future? Does anyone have any answers for us ? Should there be a class action lawsuit we would gladly be take part in this.

    ReplyDelete
  108. Hi everyone. I am in the same place with all of you. Do more searches I do believe there is a class action suit brewing.
    ON another point. I am in need of some point to complete a reservation I have for may of 2016. If anybody is interested in selling me some points to complete my Res. Please call me 650 703 5583 Thanks,Rob

    ReplyDelete
    Replies
    1. Hi Rob I have 72 biweekly points. You can have it for the cost of the transfer fee.

      Delete
  109. I've read a majority of these comments, and agree the Diamond approach is not done well. My concern is with day use... my husband and I got mgv points when we moved to Cabo so we could have day use at Cabo Azul. Just today, as it has taken almost a year for the resort to reopen post hurricane Odile, we were told that day use was no longer allowed! Can we actually lose that benefit? I would love to be able to fight it! Any info is greatly appreciated

    ReplyDelete
  110. DRI says that they are making improvements to Cancun and Palm Canyon and they they will assess those charges to us to cover the improvements... Can they do that? What happens if we just stop paying the maintance? Anyone have contact information on the Monarch HOA?

    ReplyDelete
  111. Looking to gift our current ownership (310 points) to another MGV owner that wants and understands the value. Though Diamond is trying to strong arm people into buying into their system, you DO NOT have to and would recommend against it. Use the 9 MGV resorts the same as always and do not believe Diamond. If you are interested please reply. I have the appropriate paperwork from diamond & monarch, the only fee for you will be the $250 Transfer and Filling Fee and also any notary needed on your end.

    ReplyDelete
  112. I'm willing to gift my owners (72 points) to an MGV if interested. All HOA fees are up to date. Open to splitting transfer fees, if necessary. dubnation888@yahoo.com

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  113. I attended a sales presentation in April at Palm Canyon resorts with the same story and strong arm tactics to try and get me to upgrade to Diamond Resorts. I did not buy into Diamond Resorts, and filed a complaint with the California Department of Real Estate to investigate them. I have indicated in my complaint that there are many people that have been strong armed into upgrading or else. I was told today that my complaint stands on its own, each person will have to file their individual complaint.Please take the time to file your complaint, otherwise this will go nowhere. They did contact Palm Canyon Resort regarding my experience, and they said my experience was unfortunate, and blamed it on the sales rep I had, this is not how they sell!! Here is the contact information - Bureau of Real Estate, CA Department of Consumer Affairs, 320 W. 4th Street, Suite 350, Los Angeles, CA 90013. An online form can also be filed through the ca.gov website.

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  114. It's time to stop talking about it and take action. There are so many websites with complaint boards with tons of people ready for a lawsuit. I imagine the only way a lawyer will take our case, is by talking money. There is another site w 2 lawyer names that have already fought and beat Monarch. How much is everyone willing to fork out?? If we got 100 people at $1000 ea, would a lawyer take the cave fir $100k?? Not sure how much this costs, but I'd be willing to pay that much and then some. Can the creator of this site email everyone to get this started? We were all misrepresented is some way. I have my original contract still from 18 years ago as well as. Y owners certificate (that I had to pay for from monarch. Any lawyer takers??

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  115. This is the letter we sent to Cloobeck only to be met with rude calls saying the only way they could help us is if EVERYTHING was paid in full.

    I was also told that Diamond couldn't help us because "they only manage the properties MGV still owns them!" 

    Hello Mr. Cloobeck, 

    I am writing you because we have no other place to turn.

    My wife and I joined Monarch Grand Vacation Resorts before we were married, we celebrated our first anniversary at The Cancun Resorts in Las Vegas and the entire staff incredible so needless to say we would have loved to visit again for at least another anniversary.

    Almost from the start with MGVR there has been issues with payment paperwork once my wife took my last name but it wasn’t a steady thing because we were told that the paperwork was taken care of and the payments were being processed then a few month later we would get a letter hitting us with late fees and we were told we couldn’t use the time share until all payments were caught up so we would give a payment and were told everything was taken care of yet again.

    After pulling our hair out on many nights over idiotic conversations with whoever decided that they were a supervisor that week we asked to talk to the supervisor’s supervisor and was put in touch with Barry S. and he kept the insanity going by having us send him the payment paperwork (fax, E-mail and snail mail) over and over again and after each time we would call and talk to him or we would receive an E-mail from him confirming that he did in fact receive the forms and would it would be taken  care of right away.

    This same (dog chasing his tail) routine  continued until Diamond Resorts International acquired MGVR and I told my wife that things would be different  now, I was correct, now our “delinquent account” could only be cleared by dealing with a collections agency and our rep for collecting on our “delinquent account” was Barry S. YES the same Barry S. that messed up oh so many time prior to DRI acquiring MGVR ( I asked and her clarified)and I refused to deal with him but both DRI and the collection agency told me he was in charge of our account and he is the only one that could help me.

    We have been paying our monthly payments  but the run around with the maintenance fees  has gotten way out of hand due to late fee on top of late fee and I refuse to pay someone to do something that should have been done years ago.

    I have recently been laid off and now can’t afford to keep the time share that we have paid thousands of dollars into but was only allowed to use once in 6 plus years.

    Could this be bought back and the bad credit be removed from our names

    Since reaching this point I understand DRI has bought out the collection agency that I was assigned to?

    PS. 7 years of paying and only using it once and we're still in the same position, if there is a class action lawsuit I will gladly put my John Hancock on it and then I would love to see Cloobeck on Under cover boss again. 
     

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  116. I am looking for a telephone number for Monarch Grand Owners Association - can anyone provide it.

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  117. I got the same pitch when Diamond took over. I never made the switch to them. I have moved to Boston and don't use my Monarch timeshare anymore. I have 133 points that I am looking to get rid of if anyone is interested. I am currently trying to sell it on redweek and using one of their brokers. If you are interested you can email me at oriona483@gmail.com.

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  118. Having MGV timeshare maybe good to have in relative to other timeshares. My friend who sells timeshares told me that maintenance fee for MGV is lower than other timeshare such as Diamond, Hilton, Wyndham, etc. Many or these higher-end timeshare owners are selling their timeshare in ebay for $1!

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  119. We have 333 Monarch Grand Vacations points, but can't afford to keep them. We still owe $817 on our most recent upgrade loan, and $2800 in back association fees. Would anyone like to make an offer? Contact me at 702-204-2459 or dangriffin@juno.com

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  120. We have 266 (15,960 Diamond)points that we pay 110 USD/month for. The maintenance fees are up to date. We are building a house on the east cape and no longer need them. Also, we live in Canada so our dollar is not worth what it was. All you need to pay are the transfer fees. If anyone is interested call Chantel @ 1-780-554-1888

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  121. Anyone have a link to the bankruptcy agreement? I'd like to better understand my rights as a MGV owner.

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    Replies
    1. Someone else posted this link, which looks legit, but it is so long and dense with legal jargon that you probably need a lawyer to decipher it! http://www.sec.gov/Archives/edgar/data/1514608/000119312511286137/d247292dex101.htm

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  122. Where do I sign up for email updates. My email address is barbaradehn@gmail.com. Please update me on future meetings etc. Tires of Diamond lies. Was told my hoa dues would increase to $781 per quarter. I own 155 points and am happy with them.
    What is the truth. How do we find out what truth is..help!

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  123. I want to get rid of my timeshare. Please advise how.

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  124. I've a deeded 72 point owner to the 9 MGV resorts since May 2001; fully paid and current on dues. Anyone interested in accepting transfer if my points?

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  125. Correction: I've been a deeded 72 point owner to the 9 MGV resorts since May 2001; fully paid and current on dues. Anyone interested in accepting transfer of my points?

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